Head of Operations

Head of Operations at Alpaca Finance

About Alpaca Finance

Alpaca Finance is a top 50 blockchain company within the Decentralized Finance(“DeFi”) industry. Since launching in March 2021, the platform has quickly grown one of the largest user bases and most resonant brands in the sector. Now hosting $1 billion USD in user funds, Alpaca is a widely recognized and respected leader in decentralized lending and savings products, as well as NFTs and emerging media.


  • Earn an attractive compensation package: base salary and bonuses(fully in crypto)
  • Grow in the cutting-edge field of Blockchain/DeFi
  • Manage a position of great impact and autonomy
  • Work remotely in a dynamic environment as part of an international team
  • Take part in the mission of democratizing finance, bringing open and fair banking services to users all over the world

Your Impact

  • Standardize and manage processes for regular communication between various departments: dev team, design team, marketing team, BD team, etc.
  • Set performance goals for all individuals and departments; track / check people's progress against their roadmaps
  • Create and share quantifiable performance reports with leadership
  • (In coordination with HR) Talk to people during periods of low performance to discuss how to improve. Lead commendation during good performance
  • Manage relationships with partners/vendors
  • Oversee all material, human, and financial resources, ensuring compliance with established policies, schedules, and budgets
  • Participate in expansion activities (investments, M&A, corporate alliances, etc.)
  • Suggest tools/software for efficiency improvements
  • Participate in PR/BD when necessary


  • 1+ year of experience in an Operations Role in the blockchain industry OR 3+ years of experience in Operations roles
  • Experience setting up operational processes, new organizations
  • Professional verbal and written communication skills in English
  • Prior experience working in a remote-first environment; and able to work independently whilst occasionally collaborating with a team
  • Comfortable communicating with multiple internal and external stakeholders at all levels of the organization
  • Driven; We want people who are proactive, passionate about the blockchain industry, and are eager to up-skill and hone their knowledge in the crypto space
  • Strong planning and organizing, focus on details with ability to see the big picture
  • Fast learner with ability to adapt to change quickly in a dynamic environment